Customer Care Training

Everyone Knows The Customer is King!

Or Do They?

Very few people we meet in business would admit to treating customers badly. Whether by failing to see what is happening, or ignorance of what customers expect, each day hundreds of customers are upset by poor customer care practices.

We will encourage you to create a "Customer Care Charter", and have all your staff trained in this most significant staff activity.

Presented in a seminar setting, "BizCare©" is a thoughtful, step-by-step approach to keeping customers happy.

This program is helpful in changing your "customer culture".

Click Here for a sample of the training certificate presented on completion. Use the "Back' button to return here.

Part of the 'My Red Zebra' armoury of business tools, this program is best presented at an off-site setting with a wide range of staff involvement.  In those cases, it is treated as an extra, outside and additional to,  the normal program.

Contact us now - to find out how.